Terms And Conditions
For Purchase of the Service |
RESERVATION |
You can contact Rs Transports for 7 days and 24 hours a day. No reservation is considered as accepted until confirmed by email. It is the responsibility of the client to provide a full and valid mobile phone number, including the international dialling code, E-mail. |
PAYMENT |
Payment is required
at the time of a booking request. If we are able to provide the service,
then we will send confirmation of the booking details by email. If we
are unable to provide the service, a cancellation of the booking will
be sent to the client by email. All payments made for a booking will
be refunded if it is cancelled by our service. Credit card payments
should be made with the booking, all payments have to be made in cash
or money transfer ( if you want to pay by credit card 5% more) |
CANCELLATION |
We require 48
hours notice of all changes and / or cancellations. For any cancellation
made by the client, the following cancellation fees will apply:
- more than 2 days before the transfer: 5% of the overall price - the day before transfer: 10 % of the overall price - the day of transfer: 50% |
ARRIVAL |
Your vehicle will normally be at the airport for the scheduled arrival of your flight. In case where the flight is delayed more than one hour you will be put on the next available transfer. Normally the driver will be waiting in front of your arrival gate with a sign of your party's name. However you must refer to your booking confirmation where you will find specific instructions for your particular airport. |
DEPARTURE |
You must reconfirm
your departure at least 24 hours in advance to make sure that all the
information concerning flight times, airport and pick-up address are
correct. It is the responsibility of the client to provide a full and valid mobile phone number, including the international dialling code to your driver. It is the responsibility of the passenger to check for messages left on their mobile contact number during the day prior to travel. Resort to Airport pick up times are approximate, if a change of collection from the time quoted at the time of booking is necessary the Passenger will be notified during the last 48 hours before the transfer. If the passenger does not have a valid mobile number, ensure that a resort contact number has been provided for the passenger(s). Notification of any pick-up time changes will be sent by SMS text or by calling the mobile contact number given on the booking. |
VEHICLE |
We run a fleet
of new style vehicles with 3, 5 and 6 or7/8 passenger seats. They are
air-conditioned for the summer, and fully equipped for the winter. |
LUGGAGE |
All luggages
must be clearly labelled with the owner's name and destination address.
Customers are limited to two items of luggage. Any excess luggage must
be declared at the time of booking. Then it will be convenience for
us to decide which vehicle to be send, otherwise we reserve the right
to charge an excess baggage allowance or refuse to transport the items. |
PRICING |
We charge the
same rate for all occupied seats. Please note that children may not
travel for free on an adult's lap therefore we provide car seats. You
should clearly indicate the number of children and their age on the
day of reservation. |
(C) RSTRANSPORTS 2008 |